Hiring a virtual assistant (VA) can be a great way to delegate tasks, increase productivity, and free up time so you can run your business. However, choosing the right VA can be challenging, especially if you're not familiar with the hiring process or what questions to ask. In this blog, we'll provide you with some tips on what to look for when hiring a virtual assistant.
Determine Your Needs
Before you even begin your search for a VA, it is important to identify your needs as specifically as possible. Which tasks do you need help with? What level of support do you require? For instance, there is a world of difference between hiring a personal assistant and hiring a virtual assistant. Do you need a VA who specializes in a particular area, such as social media or answering emails? A data-entry person or a designer? A strategist or a customer service expert? All of the above? Knowing your needs will help you narrow down your search and find the right VA for your business.
Evaluate Their Skills and Experience
Now that you've clarified your needs, it's time to find a VA that meets them. When reviewing potential VAs, it's important to evaluate their skills and experience. Look for VAs who have experience specifically in the areas where you need help. For example, if you need help with social media, look for VAs who have experience managing social media accounts. Don't be afraid to dive deeper into their passions and interests. How excited are they about their job? Software and tools are always changing, so it's important to find a VA who is always expanding their knowledge and up to date with the latest trends.
Check Portfolios and Reviews
Before hiring a VA, always ask to see their portfolio and if possible, reviews and testimonials from prior and existing clients. This can give you instant insight into their style, work ethic, communication skills, and reliability.
Good communication is essential when working with a virtual assistant. Look for VAs who are prompt in their responses, have good written and verbal communication skills, and are comfortable walking you through every step of your project.
Ensure that your VA has the availability to work the hours you require. Some VAs work part-time, while others work full-time. You should also consider time zone differences if you are working with a VA from a different country. If you expect their workload to increase, let them know during the interview process. Establish expectations upfront.
Professionalism and Trustworthiness
When working with a VA, it is important to choose someone who is professional, trustworthy, and can handle confidential information. You should look for VAs who are committed to their work, follow deadlines, use secure project management tools, and have an excellent track record of professionalism. Don't be afraid to ask them how they handle conflict, pressure, unforseen technical glitches, etc.
Finally, you should consider the price of the VA's services. The cost of a VA can vary depending on their experience, skills, and location. It is important to choose a VA whose price aligns with your budget, and the quality of work you want accomplished.
Now that you're better prepared for hiring your VA, how do you find them? Online sites, social media, and word of mouth are still the best ways to locate your perfect VA. If you like to work with us, Contact Us to schedule a chat to see if we'd be a good fit for you!